Last Updated: October 9, 2026

Hebei Unna Metal Technology Co., Ltd. (“Unna Metal,” “we,” “us,” or “our”) is responsible for the personal information we use to operate our website, handle business inquiries, and manage customer relationships.

This Privacy Policy explains how we handle personal information through our website, email, Facebook and Instagram instant forms, and related business communications.

1. Information We Collect

When you contact us or submit an inquiry, we may collect your name, company name, email address, phone number, country, and purchasing requirements.

You may also provide drawings, technical specifications, estimated quantities, and other project documents. This policy applies to any personal information contained in those materials.

Providing inquiry information is voluntary. Without sufficient contact details or project information, we may be unable to respond or prepare a quotation.

Our website also collects visitor information as described in Section 4.

2. How We Use Your Information

We use inquiry information to respond to your questions, review drawings and technical requirements, prepare quotations, arrange samples, and manage orders and business relationships.

We do not sell your personal information.

Where the EU General Data Protection Regulation applies, we generally process business contact information based on our legitimate interests in responding to inquiries, preparing quotations, and managing customer relationships, taking account of your rights and interests.

Where you are personally a party to a contract with us, we may process information as necessary to perform that contract or take steps you request before entering into it. We may also process information where necessary to meet applicable legal obligations.

3. Information Storage and Sharing

Depending on how you contact us, inquiry information may be stored in our website management system, business email accounts, Meta lead management tools, and company records, including Excel files on company computers.

Relevant information may be shared with technical personnel or service providers where needed to evaluate your requirements or fulfil an order.

Our website, email, and Meta service providers also process information through their respective systems. Meta’s own handling of information is explained in its Privacy Policy: https://www.facebook.com/privacy/policy/

4. Website Cookies and Analytics

Our website uses cookies and basic visitor analytics provided by our website service provider. Visitor information may include IP addresses, approximate locations such as country, pages viewed, visit counts, and cookie or device identifiers. These features may also recognise repeat visits.

We use these statistics only to review website traffic, understand which pages and products attract visitors’ interest, and improve our website. We do not use these statistics to send unsolicited marketing messages.

5. Data Retention and Security

For inquiries that do not lead to an order, we generally review the records 12 months after the last substantive business communication. We delete personal information that is no longer needed for legitimate business or legal purposes.

Information relating to ongoing projects, orders, or legal requirements may need to be retained longer.

We take reasonable measures to protect personal information we handle against unauthorized access, loss, and misuse.

6. Processing in China

Unna Metal is based in China, where we handle your inquiry information. Our website, email, and Meta service providers also process information through their respective systems.

7. Your Privacy Rights

Depending on applicable law, you may request access to, correction of, or deletion of your personal information. You may also have rights to restrict processing, object to processing based on legitimate interests, or receive a portable copy of your information.

If we process your information based on your consent, you may withdraw that consent at any time. This does not affect the lawfulness of processing carried out before you withdraw it.

Where the EU General Data Protection Regulation applies, you may lodge a complaint with a competent data protection authority.

To make a request, please email andy@unnametal.com.

8. Changes to This Policy

We may update this Privacy Policy when our business practices or legal requirements change. The current version will be available on this page.

9. Contact Us

Hebei Unna Metal Technology Co., Ltd.

Address: Room 504, Shenglun Building, No. 499 Heping West Road, Xinhua District, Shijiazhuang City, Hebei Province, 050000, China

Email: andy@unnametal.com

Website: https://www.unnametal.com